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This Page Contains a List of Recent FAQ's ( Frequent Asked Questions)  about Britnett-Carver Business website CMS software.   The> 'breadcrumb trail>' shows you which link to click from the Admin Control Panel within Carver.

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WHAT IS AN A RECORD?
An
A record, also called a host record, is the record in your zone file that connects your domain name to your IP address. This allows a user to type in your domain name and access your Web files on the Internet. A records are the most common type of zone record.
*The  A record requires changing when associating a domain name with a Carver2 website.  Britnett Support and your AIA will help you with this.

HOW DO I ADD A LINK TO TEXT ON MY SITE?
First view the page you want to link to.  Copy the full URL (the long address in the address bar).  Go to the page in the Admin panel you want the link to come from.  Write the text that will become the link.  Highlight this text.  Click the Link Icon in the toolbar (just above the content box text) This will pop up a box with a wide field.  Past in your destination page URL hear and click OK.  Submit Change.

HOW DO I PROTECT MY WEBSITE CONTENT?
As with all software programs a backup is essential.  Britnett help you with this by backing up at the server each day.  Also Carver has a backup and restore option so in the event of a mistake you can restore your site to how it was previously.  But you must save all your site content (data) just as you would with your office files. See Back Up Your Website Data In Carver

HOW DO I ADD MORE THAN FIVE IMAGES TO A CONTENT PAGE?
Each Britnett-Carver content Page's has 5 browse buttons that allow the user to add images to the page.  If you need more simply up-load the required image's to the image library  Website > Image Library > Upload Input and then follow these instructions:

Now that you have your images in your image library - go to Website > Image Library > Upload Images.... select one of the images you have already uploaded, and click the link below the selection 'View Selected Image' - a new window will them appear - you need to copy the address of the image from the top of the new browser.

Then, go to edit your content page - firstly click the 'Insert Image' icon on the Toolbar, and it will ask you for the address of the image you wish to import - just paste in the address that you just copied, then press OK - you'll then see your image appear.

Then, to link that picture to a specific page - click and highlight the image, and click the 'Insert Link' icon on the toolbar (next to Insert Image) and write in the address of the page you wish to link to.

CAN I CHANGE THE NUMBER OF CHARACTERS IN THE LISTING PAGE THAT BRIEFLY DESCRIBES MY PRODUCTS?
Go into your Admin Control Panel:
Store > Product Pages & Shopping Cart > Layout > Edit.  Change Product Description Number of Characters From 0-300 Characters.

HOW DO I CHANGE THE WIDTH OF MY WEB PAGES?
Go into your Admin Control Panel:
Website > Master Template Edit > Layout.  Change width in pixels as required.

WHAT IS THE DIFERANCE BETWEEN HITS AND PAGE VIEWS? 
Hits - The number of times a program or item of data has been accessed or matches some condition. For example, when you download a page from a Website, the page itself and all graphic elements that it contains each count as one hit to that Web site.  Therefore one page could be any number of hits.  If a site statistic report says you have received X number of hits this includes all graphics on each page.  Hits on a site are higher that Page Views. So don't be impressed by the guy in the pub bragging how many hits his site is receiving!
Page Views - A Web page, which can be of any length and can contain any number of graphic images. The HTML page itself and every image are each considered a hit. Thus, one page view is exactly that.  Carver site stats include Page Views.  A more accurate way of measuring your site.

CAN WE REMOVE THE USA STYLE STATE/PROVINCE FROM CART? 
The cart checkout is designed to be as "universal" as possible... State/Province options will allows addresses in the US and Canadian.  So no it cannot be removed.
 
CAN I CHANGE THE PRICE DESCRIPTOR UNDER THE MAIN IMAGE ON A PRODUCT PAGE (Listings Page)?
Go into your Admin Control Panel: Main > Product Pages & Shopping Cart > Text.  Look in the section called "Product Web Pages".  The top two fields allow you to customise the text phrase (or 'descriptor' as you've called it) for "List Price" and "Actual Price".
 
HOW TO TURN CART OFF?
Go into your Admin Control Panel: Menu Command: Main > Store > Basic Settings > Edit.
 
HOW TO SET UP ORDER OPTIONS?
Go into your Admin Control Panel: Main > Products > Products > Create >> THEN CLICK How to enter options: For explanation.
 
HOW TO CHANGE LOCATION OF DATE STAMP?
Go into your Admin Control Panel: Main > Website > Master Template Edit > Layout
 
HOW TO ADD ADDITIONAL EMAIL ADDRESSES?
Go into your Admin Control Panel: Menu Command: Main > Website > Interactive Features Settings > Contact Us
 
WHAT ARE PAYPAL CHARGES?
PayPal is £0 per month and 2.9% +20p per transaction   on all sales up-to £1500.  Drops to 2.7% over £1500.  PayPal authorise the card.  (Correct 14-02-06) Go to
PayPal to confirm.
 
CAN I TURN OFF THE BREAD-CRUMB TRAIL?
Go into your Admin Control Panel:
Website > Web Page Categories > Edit Category - select then click edit.  At the bottom of this page you will see:
 
Show Breadcrumb Navigation Trail On Web Pages - YES/NO
 
CAN TURN ON THE HTML EDITOR?
Go into your Admin Control Panel: Menu Command: Main > System Admin > Edit > User Preferences.  Scroll to bottom and select ON.  Up date and continue.  The HTML editor will now appear on all content pages. 
 
HOW DO I ADD SCROLING TEXT?
This is called Scrolling Marquee. 
Simply place the HTML code below into any Britnett Carver page.  Then edit in the required text.  (Turn off Text Editor first).
 
<MARQUEE>Text Here</MARQUEE>
 
CAN I ADD VIDEO?
Adding video to Britnett Carver - simply email or post the video on disc in .mpg or .avi format to be added to your site.  Tell us which page you want the video placed on.  Britnett Support will FTP the video file to your server space then add the HTML code that tells the site to show the video on that page.  Larger videos will take longer to down load and run.  The space taken by the video will reduce your available space you have allocated to your site. (You can contact your Local
Authorised Agent to expand the space)
 
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